I'm a senior researcher at Microsoft Research NYC in the Sociotechnical Systems group (FATE, STAC, SMC). I work on responsible AI, human-AI interaction, and AI evaluation. I'm particularly interested in measuring and mitigating interaction risks (e.g., overreliance on AI) and improving human-AI workflows for responsible AI development. See my talk on fostering appropriate reliance on LLMs.
My research has been published in top AI, HCI, and FATE venues, recognized with paper awards, and featured in media outlets. I have also received several honors including the NSF Graduate Research Fellowship, the Rising Stars in EECS Recognition, the Siebel Scholars Award, and the Korea Presidential Science Scholarship.
Prior to joining Microsoft, I was a senior research scientist at Apple in the Human-Centered Machine Learning & Responsible AI group. I received a PhD in Computer Science from Princeton University where I worked with Olga Russakovsky and Andrés Monroy-Hernández, and a BSc in Statistics and Data Science from Yale University where I worked with John Lafferty and Jay Emerson.
My first name is pronounced like sunny 🔆 and I use she/her/hers pronouns. S. Y. comes from my Korean name, Suh Young (서영). In my free time, I run, play tennis, and enjoy Korean books and music.
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This Past Year:
See the full list of papers here
Examining Human-Like Behaviors in LLMs: A Multi-Dimensional Analysis of Model Behaviors, User Factors, and System Prompts
PAPER
Presenting Large Language Models as Companions Affects What Mental Capacities People Attribute to Them
CHI 2026 ●
PAPER
Fostering Appropriate Reliance on Large Language Models: The Role of Explanations, Sources, and Inconsistencies
CHI 2025 HONORABLE MENTION ●
PAPER ●
TALK
* Featured in Microsoft's New Future of Work report and presented at 10+ places through invited and contributed talks.
"I'm Not Sure, But...": Examining the Impact of Large Language Models' Uncertainty Expression on User Reliance and Trust
FAccT 2024 ●
PAPER ●
OSF
* Featured in Axios, New Scientist, ACM showcase, Microsoft's New Future of Work and Responsible AI Transparency reports, and the Human-Centered AI Medium publication as Good Reads in Human-Centered AI.
"Help Me Help the AI": Understanding How Explainability Can Support Human-AI Interaction
CHI 2023 HONORABLE MENTION ●
PAPER ●
WEBSITE ●
TALK
* One of the top 10 cited CHI papers in 2023-2024 (as of Dec 2024). Featured in the Human-Centered AI Medium publication as CHI 2023 Editors' Choice. Also presented at the NeurIPS 2022 Human-Centered AI Workshop (spotlight), CHI 2023 Human-Centered Explainable AI Workshop (spotlight), ECCV 2024 Explainable Computer Vision Workshop (invited talk), and NYC Computer Vision Day 2024 (lightning talk).
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